Best Safes, Best Warranties

When you choose Heritage Safe Co., you choose the best. Our unfailing commitment to quality and service extends beyond manufacturing. Should anything ever go wrong with your safe, you deserve the assurance that the manufacturer will stand behind its product. All our safes come with the most inclusive standard warranty in the industry.

 

Heritage Safe Warranty Information

LIMITED LIFETIME WARRANTY FOR ALL SAFES
LIMITED LIFETIME WARRANTY FOR FORTRESS SECURITY "CITADEL" SAFES

 

Online Warranty Form Submissions

Now, you can register your standard warranty forms online. To do so, please click one of the links below...
STANDARD WARRANTY FORM

 

Standard Warranty

Heritage Safe Co. offers as its standard warranty a lifetime guarantee that includes:

Subject to the conditions of this warranty, your safe will be repaired or replaced free of charge. The safe will be repaired on site if possible; however, if factory repair or replacement is necessary just return the damaged safe by prepaid freight along with a timely police report (in the case of damage from attack or fire). Heritage Safe Co. will ship your new or repaired safe back to you FREE OF CHARGE, curbside delivery. See warranty for complete details.

STANDARD WARRANTY FORM

 

Standard Warranty for Fortess Security Citadel Safe

Heritage Safe Co. offers as its standard warranty a lifetime guarantee that includes:

Subject to the conditions of this warranty, your safe will be repaired or replaced free of charge. The safe will be repaired on site if possible; however, if factory repair or replacement is necessary just return the damaged safe by prepaid freight along with a timely police report (in the case of damage from attack or fire). Heritage Safe Co. will ship your new or repaired safe back to you FREE OF CHARGE, curbside delivery. See warranty for complete details.

STANDARD WARRANTY FORM

 

Warranty Service That's More Than Just Talk

“Last December my husband and I bought a safe to protect our valuables. All was well until we tried to get in it a few months later and couldn’t. At Heritage Safe Company, Carol immediately assured us that the problem would be checked. Within just a few days a locksmith was located and the lock was assessed. When it was determined that the lock could not be fixed nor replaced without some loss of aesthetics, a new safe was ordered. When we asked about changing the type of lock, we were assured that that would be no problem and were graciously assisted in making those changes, and when there was a question about the type and color of finish that we had, samples were shipped for our verification. When the new safe was ready, Carol handled all of the arrangements for the pickup of the first safe and the delivery of the new safe. Even though the defective lock was not the fault of Heritage Safes, Carol and the customer service department of Heritage Safes were there for us. They bent over backwards to ensure that our problem was dealt with as quickly as possible and did so without hesitation. We truly appreciate the courteous manner in which Carol and Heritage Safes worked with us; the customer service at Heritage Safe Company can’t be beat. Thank you Carol; thank you Heritage Safes.”

Dave and Hazel Holmes
Crestview, Florida